Lean Blog Interviews - Healthcare, Manufacturing, Business, and Leadership
Business:Management
My guests for Episode #328 are Bette Gardner and Jeff Heil, of the company Breakthrough Learning. Bette is the creator of a fantastic simulation called "Friday Night at the ER" -- which I've blogged about. When we recorded the webinar, Bette was CEO and Jeff was COO, but recently Jeff took over the CEO role. They are also, as they mention, mother and son... which will be followed by an upcoming podcast with a father and son team (two of the authors of this book). In this episode, we talk about Bette's inspiration for the simulation, systems thinking, and healthcare improvement. We'll also talk about how the simulation is used by organizations in many industries as a way of teaching systems thinking principles.
Clay Linkous, Studer Group Principles & #Lean
Billy Taylor, Lean Manufacturing Leadership, Part 1
"Motivational Interviewing for Leadership"
Jeff Roussel on the Current #Lean (and P.I.) Landscape
Eric Ries on "The Startup Way"
#Lean & A Mobile Paramedic Pilot at Geisinger Health *
Dean Gruner, MD on ACOs and Healthcare Reform
Harry Kenworthy, "Lean Government NOW!"
Dean Gruner, MD on ThedaCare's #Lean Journey
Karen Martin, Is Lean Dead?
Dr. Margaret Balfour Lean in Psychiatric Care
Jim Lancaster, "The Work of Management"
Dr. Lisa Yerian & Nate Hurle from The Cleveland Clinic
Julie Firman, a CNO's Role in #Lean Transformation
John Dyer, Deming's Red Bead Experiment
Revisited: Dr. Robert Maurer, Kaizen & the Brain
Tom Bouthillet, Lean and Fire Fighting (the Real Kind)
Kay Kendall, #Lean and Leading the Malcolm Baldrige Way
Andy Sheppard, #Lean, Change Management & More
Katie Anderson, #Lean Reflections on Living in Japan