Lean Blog Interviews - Healthcare, Manufacturing, Business, and Leadership
Business:Management
My guests for Episode #328 are Bette Gardner and Jeff Heil, of the company Breakthrough Learning. Bette is the creator of a fantastic simulation called "Friday Night at the ER" -- which I've blogged about. When we recorded the webinar, Bette was CEO and Jeff was COO, but recently Jeff took over the CEO role. They are also, as they mention, mother and son... which will be followed by an upcoming podcast with a father and son team (two of the authors of this book). In this episode, we talk about Bette's inspiration for the simulation, systems thinking, and healthcare improvement. We'll also talk about how the simulation is used by organizations in many industries as a way of teaching systems thinking principles.
David Mann on Creating a Lean Culture for Manufacturing, Healthcare, and Beyond
Mark Graban on ’Healthcare Tech Talk,’ Discussing Lean Healthcare
Lean in Washington State Government: Darrell Damron and Hollie Jensen
George Friesen on Lean, Kaizen, and Idea Boards - Experiences at the NUMMI Plant
Michael Bremer on How to Do a Gemba Walk in Lean Management
Chris Jerry, The Emily Jerry Foundation, on Preventing Systemic Medical Errors (Part 2)
Ed Pound, "Factory Physics for Managers"
Joe Schnur, Innovations for Hand Hygiene & Patient Safety
Paul Plsek, Lean & Innovation at Virginia Mason Medical Center
Chris Jerry, Part 1, on the Death of His Daughter Emily Due to Medical Error
Patrick Graupp, Training Within Industry (TWI) in Healthcare
The KaiNexus WorkOut Process at Mary Greeley Medical Center, Improving Cost and Patient Care
Paul Spiegelman, Do Patients Come Second in Healthcare? Who Comes First?
Jeff Gothelf, LeanUX (Lean User Experience) for Software and Lean Startup
Harry Kenworthy, Lean in Government (Local, State, and Federal Levels)
Kim Barnas, on Her Book ’Beyond Heroes’ for Hospital Lean Management Systems
Jim Huntzinger, What is TWI (Training Within Industry)?
Steve Montague, Lean & TeamSTEPPS for Patient Safety
Paul Piechota, Lean at the University of Dayton
Mark Jaben, MD: Lean, Change, & Brains