Lean Blog Interviews - Healthcare, Manufacturing, Business, and Leadership
Business:Management
My guests for Episode #328 are Bette Gardner and Jeff Heil, of the company Breakthrough Learning. Bette is the creator of a fantastic simulation called "Friday Night at the ER" -- which I've blogged about. When we recorded the webinar, Bette was CEO and Jeff was COO, but recently Jeff took over the CEO role. They are also, as they mention, mother and son... which will be followed by an upcoming podcast with a father and son team (two of the authors of this book). In this episode, we talk about Bette's inspiration for the simulation, systems thinking, and healthcare improvement. We'll also talk about how the simulation is used by organizations in many industries as a way of teaching systems thinking principles.
Paul Piechota, Lean at the University of Dayton
Mark Jaben, MD: Lean, Change, & Brains
John Torinus, Solving Healthcare as an Auto Supplier CEO
Mike Orzen, Lean IT: Enabling and Sustaining Your Lean Transformation
Karen Martin on Value Stream Mapping - Visualizing Work and Aligning Leadership
Rich Sheridan, CEO of Menlo Innovations on Joy, Inc. *
Daniel T. Jones, 25 Years of Lean & More - The Machine That Changed the World
Joe Swartz Discusses Healthcare Kaizen and a Culture of Continuous Improvement in Hospitals
Jon Miller Discusses His Book Creating a Kaizen Culture, Engaging Everybody in Continuous Improvement *
Karen Dunn Skinner & David Skinner on Lean in Law Firms and Legal Departments
John Toussaint, MD on CEO Challenges & Enduring Excellence, Lean Leadership, and Shingo
Scott Sambucci Discusses Lean Startup Ideas for Sales, Process, and Mistakes
Lean Healthcare in Tanzania - Michael Grogan and Dr. Brenda Dmello
Ron Pereira from Gemba Academy, Lean and Six Sigma
Dan Florizone, Lean in Saskatchewan, Government Health and Education Sectors
Judy Worth & Tom Shuker, Perfecting Patient Journeys, Lean Value Streams in Healthcare
Drew Greenblatt, President of Marlin Wire on Lean and Competing Against Cheap Chinese Imports
Bob Emiliani, Nobody Is Exempt From Improvement - Lean Leadership
Norman Bodek, on ’The Harada Method: The Spirit of Self-Reliance’ *
Mike Taubitz on Lean and Safety, Dr. Deming, General Motors and Paul O’Neill