Lean Blog Interviews - Healthcare, Manufacturing, Business, and Leadership
Business:Management
My guests for Episode #328 are Bette Gardner and Jeff Heil, of the company Breakthrough Learning. Bette is the creator of a fantastic simulation called "Friday Night at the ER" -- which I've blogged about. When we recorded the webinar, Bette was CEO and Jeff was COO, but recently Jeff took over the CEO role. They are also, as they mention, mother and son... which will be followed by an upcoming podcast with a father and son team (two of the authors of this book). In this episode, we talk about Bette's inspiration for the simulation, systems thinking, and healthcare improvement. We'll also talk about how the simulation is used by organizations in many industries as a way of teaching systems thinking principles.
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David Munch, MD of Healthcare Performance Partners on Lean for Clinical and Non-Clinical Processes
Al Norval on the Lean Pathways ”Manifesto” on Lean Business Systems
Jerry Bussell on the Jacksonville Lean Consortium
Paul Akers, Interview About His Book ’2 Second Lean’ *
Dan Markovitz, the Author of ’A Factory of One’ on the Personal Applications of Lean
The Sergeant Thomas Joseph Sullivan Center - Daniel Sullivan and Dr. Greg Jacobson
Mark Graban, Healthcare Kaizen Webinar Q&A Session with Ron Pereira of Gemba Academy
Prof. Bob Emiliani, Looking Back at Virginia Mason Medical Center Visiting Wiremold
Paul Borawski, the CEO of ASQ (American Society for Quality) on the Baldrige Award and More
Greg Howell, Managing Director of the Lean Construction Institute
Chris Cooper, on His Book ”The Little Book of Lean” and Simpler Consulting
Mark Graban Interviewed on Quality Digest Live About Healthcare Quality
Dr. Richard Shannon, on Lean, Quality & Patient Safety, Lessons From Toyota*
Auto Industry Legend and Executive Bob Lutz on His Book ’Car Guys vs. Bean Counters’
Mike George on Lean Six Sigma for Government & Politicians (‘Strong America Now’)
Former CEO Paul O’Neill on Safety for Workers and Patients, Lessons from Alcoa and Beyond*
Group Health Leaders on Lean & Medical Home - Dr. Claire Trascott and Alicia Eng
Paul Akers, CEO of FastCap on the LeanAmerica.org Initiative
Dr. Mrinalini Gadkari on the Ohio State Healthcare MBOE Program - Lean, Six Sigma, and More