Lean Blog Interviews - Healthcare, Manufacturing, Business, and Leadership
Business:Management
Episode page with video, transcript, and more
CONTENT WARNING: Today's episode includes discussions about a death by suicide and mental health issues. Help is available. In the U.S., call 988. In the U.K., call 116 123. These calls are free from any phone.
My guest for Episode #482 of the Lean Blog Interviews Podcast is Gemma Jones.
Gemma is an Improvement Coach, Trainer, and Visual Facilitator, based in the UK and working globally. Gemma started her career in Engineering and quickly found a passion for Improvement. She spent 20 years in Manufacturing across numerous industries, then in 2018 she left employment to build her own business. Gemma's mission is to help organisations and individuals be the BEST they can be, by helping people SEE, helping people THINK, and helping people CHANGE.
In today's episode, Gemma brings up important topics related to Lean and mental health, and we discuss parallels between "mental health first aid" and physical first aid. How can we learn how to help others when they might be struggling? What signs should we look for?
We also discuss her origin story in Lean and Continuous Improvement, the POWER of coaching and asking questions, how the Kata Girl Geeks global group started and grown over the past 3 years, and how her mission now is to encourage and enable the global community of CI Practitioners and Leaders to actively tune in to HELP people.
Questions, Notes, and Highlights:The podcast is sponsored by Stiles Associates, now in its 30th year of business. They are the go-to Lean recruiting firm serving the manufacturing, private equity, and healthcare industries. Learn more.
This podcast is part of the #LeanCommunicators network.
Karen Kiel-Rosser, Baldrige & Mary Greeley Medical Center
Alan Robinson, The Idea-Driven Organization
Dan Jones, Lean Outside of Manufacturing
John Ervin, Lean & Patient Safety in Operating Rooms (ORs) *
Michael Ballé, Lead With Respect, His New Lean Management Novel
Mark Graban Announcing the New ”Lean Blog Audio” Podcast
David Mann on Creating a Lean Culture for Manufacturing, Healthcare, and Beyond
Mark Graban on ’Healthcare Tech Talk,’ Discussing Lean Healthcare
Lean in Washington State Government: Darrell Damron and Hollie Jensen
George Friesen on Lean, Kaizen, and Idea Boards - Experiences at the NUMMI Plant
Michael Bremer on How to Do a Gemba Walk in Lean Management
Chris Jerry, The Emily Jerry Foundation, on Preventing Systemic Medical Errors (Part 2)
Ed Pound, "Factory Physics for Managers"
Joe Schnur, Innovations for Hand Hygiene & Patient Safety
Paul Plsek, Lean & Innovation at Virginia Mason Medical Center
Chris Jerry, Part 1, on the Death of His Daughter Emily Due to Medical Error
Patrick Graupp, Training Within Industry (TWI) in Healthcare
The KaiNexus WorkOut Process at Mary Greeley Medical Center, Improving Cost and Patient Care
Paul Spiegelman, Do Patients Come Second in Healthcare? Who Comes First?
Jeff Gothelf, LeanUX (Lean User Experience) for Software and Lean Startup