Lean Blog Interviews - Healthcare, Manufacturing, Business, and Leadership
Business:Management
Joining me today for Episode #329 of the podcast is Mike Eisenberg, the director, editor, and producer of the film “To Err is Human,” a documentary about the incredibly important issue of patient safety. The film shares a title with the groundbreaking 1999 report from the Institute of Medicine.
The film is available on as a digital download (through iTunes and other platforms) and a Blu-ray or DVD (through Amazon) and there also screenings taking place around the country (and you can arrange one at your organization).
In our conversation, Mike and I talk about the scale and breadth of patient safety problems, some of the systemic causes, and some of the solutions that are being tried and used in healthcare. The term “Lean” is not a part of the film, but Mike said he's become aware of the alignment between Lean and systemic patient safety improvement, but there are limitations to what could be put into a 77-minute film. But, there are common themes including not blaming “bad apples” and improving the way care is delivered in a systematic way.
I had the opportunity to watch the film before the interview — it's very powerful and well produced. I hope you'll check out the film, whether you are a patient or a healthcare professional (or leader). It's important that we help the public understand that patient safety can't be taken for granted… and it's important that hospitals step up their efforts on this front.
Dan Jones, Lean Outside of Manufacturing
John Ervin, Lean & Patient Safety in Operating Rooms (ORs) *
Michael Ballé, Lead With Respect, His New Lean Management Novel
Mark Graban Announcing the New ”Lean Blog Audio” Podcast
David Mann on Creating a Lean Culture for Manufacturing, Healthcare, and Beyond
Mark Graban on ’Healthcare Tech Talk,’ Discussing Lean Healthcare
Lean in Washington State Government: Darrell Damron and Hollie Jensen
George Friesen on Lean, Kaizen, and Idea Boards - Experiences at the NUMMI Plant
Michael Bremer on How to Do a Gemba Walk in Lean Management
Chris Jerry, The Emily Jerry Foundation, on Preventing Systemic Medical Errors (Part 2)
Ed Pound, "Factory Physics for Managers"
Joe Schnur, Innovations for Hand Hygiene & Patient Safety
Paul Plsek, Lean & Innovation at Virginia Mason Medical Center
Chris Jerry, Part 1, on the Death of His Daughter Emily Due to Medical Error
Patrick Graupp, Training Within Industry (TWI) in Healthcare
The KaiNexus WorkOut Process at Mary Greeley Medical Center, Improving Cost and Patient Care
Paul Spiegelman, Do Patients Come Second in Healthcare? Who Comes First?
Jeff Gothelf, LeanUX (Lean User Experience) for Software and Lean Startup
Harry Kenworthy, Lean in Government (Local, State, and Federal Levels)
Kim Barnas, on Her Book ’Beyond Heroes’ for Hospital Lean Management Systems