Lean Blog Interviews - Healthcare, Manufacturing, Business, and Leadership
Business:Management
Joining me today for Episode #329 of the podcast is Mike Eisenberg, the director, editor, and producer of the film “To Err is Human,” a documentary about the incredibly important issue of patient safety. The film shares a title with the groundbreaking 1999 report from the Institute of Medicine.
The film is available on as a digital download (through iTunes and other platforms) and a Blu-ray or DVD (through Amazon) and there also screenings taking place around the country (and you can arrange one at your organization).
In our conversation, Mike and I talk about the scale and breadth of patient safety problems, some of the systemic causes, and some of the solutions that are being tried and used in healthcare. The term “Lean” is not a part of the film, but Mike said he's become aware of the alignment between Lean and systemic patient safety improvement, but there are limitations to what could be put into a 77-minute film. But, there are common themes including not blaming “bad apples” and improving the way care is delivered in a systematic way.
I had the opportunity to watch the film before the interview — it's very powerful and well produced. I hope you'll check out the film, whether you are a patient or a healthcare professional (or leader). It's important that we help the public understand that patient safety can't be taken for granted… and it's important that hospitals step up their efforts on this front.
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Harry Kenworthy, Lean in Government (Local, State, and Federal Levels)
Kim Barnas, on Her Book ’Beyond Heroes’ for Hospital Lean Management Systems
Jim Huntzinger, What is TWI (Training Within Industry)?
Steve Montague, Lean & TeamSTEPPS for Patient Safety
Paul Piechota, Lean at the University of Dayton
Mark Jaben, MD: Lean, Change, & Brains
John Torinus, Solving Healthcare as an Auto Supplier CEO
Mike Orzen, Lean IT: Enabling and Sustaining Your Lean Transformation
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Rich Sheridan, CEO of Menlo Innovations on Joy, Inc. *
Daniel T. Jones, 25 Years of Lean & More - The Machine That Changed the World
Joe Swartz Discusses Healthcare Kaizen and a Culture of Continuous Improvement in Hospitals
Jon Miller Discusses His Book Creating a Kaizen Culture, Engaging Everybody in Continuous Improvement *
Karen Dunn Skinner & David Skinner on Lean in Law Firms and Legal Departments
John Toussaint, MD on CEO Challenges & Enduring Excellence, Lean Leadership, and Shingo
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Lean Healthcare in Tanzania - Michael Grogan and Dr. Brenda Dmello
Ron Pereira from Gemba Academy, Lean and Six Sigma