Lean Blog Interviews - Healthcare, Manufacturing, Business, and Leadership
Business:Management
Joining me today for Episode #329 of the podcast is Mike Eisenberg, the director, editor, and producer of the film “To Err is Human,” a documentary about the incredibly important issue of patient safety. The film shares a title with the groundbreaking 1999 report from the Institute of Medicine.
The film is available on as a digital download (through iTunes and other platforms) and a Blu-ray or DVD (through Amazon) and there also screenings taking place around the country (and you can arrange one at your organization).
In our conversation, Mike and I talk about the scale and breadth of patient safety problems, some of the systemic causes, and some of the solutions that are being tried and used in healthcare. The term “Lean” is not a part of the film, but Mike said he's become aware of the alignment between Lean and systemic patient safety improvement, but there are limitations to what could be put into a 77-minute film. But, there are common themes including not blaming “bad apples” and improving the way care is delivered in a systematic way.
I had the opportunity to watch the film before the interview — it's very powerful and well produced. I hope you'll check out the film, whether you are a patient or a healthcare professional (or leader). It's important that we help the public understand that patient safety can't be taken for granted… and it's important that hospitals step up their efforts on this front.
Aubrey Daniels PhD, "Safe by Accident?"
Naida Grunden, A Discussion About Lean, Aviation Safety, Captain Sullenberger, and Checklists *
Professor Jeffrey Liker, Toyota's Challenges & Books
Dr. Jack Billi, University of Michigan Professor, on Applications of Lean in Medicine
James Morgan, Lean Product Development at Ford
Gwendolyn Galsworth, "Work That Makes Sense"
Best-Selling Author Daniel H. Pink on the Connections Between Lean and ’Drive’ *
Jim Baran, "Career Kaizen"
Bill Waddell & Adam Zak, "Simple Excellence"
Dr. Peter Patterson, Lean in Histopathology
Matthew E. May, "The Shibumi Strategy"
Ron Wince, CEO of Guidon, Lean Healthcare
Keith Syberg, Manufacturing Consortia
Dave Crenshaw, Interview with the Author of ‘The Myth of Multitasking’
Brant Cooper and Patrick Vlaskovits, "Customer Development"
Pat Bergin, President of Aerofil Technology on Lean and the Pursuit of Excellence
Interview with Bob Sutton, PhD on His Book ’Good Boss, Bad Boss,’ Toyota, Southwest, HP, and More
Interview with Pascal Dennis on His Lean Business Novel ‘The Remedy’
Norman Bodek, "How to Do Kaizen" Part 1 *
Bob Miller on Dr. Stephen Covey and the Shingo Prize for Operational Excellence