Lean Blog Interviews - Healthcare, Manufacturing, Business, and Leadership
Business:Management
Joining me today for Episode #329 of the podcast is Mike Eisenberg, the director, editor, and producer of the film “To Err is Human,” a documentary about the incredibly important issue of patient safety. The film shares a title with the groundbreaking 1999 report from the Institute of Medicine.
The film is available on as a digital download (through iTunes and other platforms) and a Blu-ray or DVD (through Amazon) and there also screenings taking place around the country (and you can arrange one at your organization).
In our conversation, Mike and I talk about the scale and breadth of patient safety problems, some of the systemic causes, and some of the solutions that are being tried and used in healthcare. The term “Lean” is not a part of the film, but Mike said he's become aware of the alignment between Lean and systemic patient safety improvement, but there are limitations to what could be put into a 77-minute film. But, there are common themes including not blaming “bad apples” and improving the way care is delivered in a systematic way.
I had the opportunity to watch the film before the interview — it's very powerful and well produced. I hope you'll check out the film, whether you are a patient or a healthcare professional (or leader). It's important that we help the public understand that patient safety can't be taken for granted… and it's important that hospitals step up their efforts on this front.
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Norm Bodek on His Recent Trip to Ireland on Lean and Continuous Improvement *
Dr. John S. Toussaint, ThedaCare Improvement System (CEO Emeritus) *
Patrick Anderson, Lean in Native Alaska Healthcare
Dan Markovitz on Lean in the Office, Improving Information Flow, and Reducing Waste *
Lt. Randy Russell, Lean in Law Enforcement, Part 1
Your Guest, Mark Graban - Celebrating 50 Episodes with Jamie Flinchbaugh
Gwendolyn Galsworth, More on Visual Displays and Management
Bob Emiliani on ’Real Lean’ and the Black Art of Lean Leadership
Norman Bodek Discussing His 68th Trip to Japan *
Dean Bliss, Lean at the Iowa Health System
Gwendolyn Galsworth, “Visual Displays”
Ralph Keller - the Association for Manufacturing Excellence
Mike Micklewright, "What Would Deming Say?"