Service Intelligence Podcast

1 Followers

6 Episodes

1
Followers

6
Episodes

Category: Entrepreneurship
Last Update: 2022-05-18
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Service Intelligence Podcast talks to experts from around the world to help you improve your customer support and customer service operations.

1	Fred Gehrke - former VP of Support at Bolt. How to grow your support team from 20 to 200 in 7 months and help employees reach their full potential 2022-05-18	Play	Download
2	Jorma Laiapea - former Head of Customer Support at Wise - shares his experience in building customer support functions across multiple industries. 2022-02-01	Play	Download
3	Every support ticket is a product failure - Jorma Laiapea 2022-01-31	Play	Download
4	Dana Hooshmand - former Head of Operations (retail) at Lyft 2021-10-07	Play	Download
5	David Griffith - Head of Support (Baltics) at Wolt 2021-09-23	Play	Download
6	Rauno Rüngas - CEO and co-founder of Qminder 2021-09-21	Play	Download