043: Sir Michael Barber on the science of delivery in politics
Returning from the Summer, this week I'm talking to Sir Michael Barber, the man who Tony Blair appointed to create and then run his Delivery Unit at No. 10.
While not overt, there's lots of behavioural science going on here: creating repeatable routines, fear of and resistance to change, influencing and persuading intransigent individuals. A great part of Michael's work after all is understanding people, with all their biases and preconceptions, and then reorganising them.
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