The 10 Minute Leadership Podcast
Business:Management
Chapter 159: Leadership dealing with online reviews
We live in an online reviews world. Many of us make buying decisions based on online reviews. In this episode of The 10 Minute Leadership Podcast, we will learn how to deal with positive or negative online reviews from a leadership perspective to achieve the most positive outcome for our organization and our customers. The book I am referring to in this episode is called "Raving Fans" by Dr. Ken Blanchard. Thank you for tuning in!
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