Crafting "Surprisingly Great" Developer Experiences with Kenneth Auchenberg
In this episode, Ashok Sivanand talks with Kenneth Auchenberg whose history with Microsoft and Stripe taught him a lot about building exceptional developer experiences. Kenneth shares his journey discusses the core principles that drive successful developer-centric products. He emphasizes the importance of understanding the differences between infrastructure and platform companies, highlighting that true platforms generate compounded economic value and foster thriving ecosystems. Kenneth also discusses the transition from single-product offerings to comprehensive platforms, stressing the strategic necessity of relinquishing control in certain areas to enable broader ecosystem participation.
Kenneth shares practical strategies for measuring and enhancing developer experience. He outlines the key metrics of adoption, satisfaction, and revenue, and explains how they inform the development process. Learn why community building and the role of developer relations in creating products that not only meet but exceed user expectations are critcially important to platform success.
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Inside the episode...
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