Salesforce Roundtable: Counter Offers
Lee Durrant: Hello, and welcome to another episode of RODcast with me, Lee Durrant, and my cohost, Teresa Durrant. Today we're talking to three Salesforce industry legends about the topic of counter-offers. I'm not sure if you've ever resigned from a role only to be counter-offered, or perhaps you've owned a business, and you have counter-offered someone that's looked to resign from your business. It's a hot topic. As of recording this, it's July 2021, we're coming out the back of COVID, but it certainly seems to be very rife at the moment in the Salesforce ecosystem. Counter-offers is a hot topic.
I thought it'd be great to get the opinions of Penny Townsend, Vera Loftis, and Ben McCarthy, who's also known as Salesforce Ben. They've all got some great opinions on all sides of counter-offers, whether they have previously been in a situation where they've been counter-offered themselves, or in situations where somebody's resigned from their business, and they have or have not decided to counter-offer them, and how it went. A great podcast to listen to if you're in that process yourself. Some really good views from the guys. Hope you enjoy.
Lee: Let's welcome our guests on this podcast today. We have with us, Penny Townsend. Hello, Penny.
Penny Townsend: Hi, Lee. Hi, everyone.
Teresa Durrant: Hello.
Lee: Third time you've been with us. Thank you very much. Equally, Vera, it's your third time, I think, with us on this podcast. Hello to you.
Vera Loftis: Hello. I'm hoping third time's a charm.
Lee: They've always been charming. We've got as well, first time with us, but probably his millionth podcast, we've got Ben McCarthy, also known as Salesforce Ben. Hi, Ben. How are you doing, mate?
Ben McCarthy: Hello. Yes, very well. Thanks a lot for the invite. Pleasure to be here.
Lee: Thanks for coming on. This is, as I mentioned in the introduction, a particular conversation about counter-offers. I think it's rife, possibly everywhere, but it's definitely rife at the moment in the Salesforce market.
I don't know if you guys are aware of this because I appreciate you're in the middle of it, but as recruiters, we have noticed because we're in the middle of COVID still or coming out the end of it, it's just been absolutely crazy in terms of people wanting to leave for whatever reason. We'll touch base on that and then basically being counter-offered crazy money to stay where they are. I've never known it's so bad. Maybe it's a good thing, I don't know, but that's why we're talking. Teresa, looks like you want to say something?
Teresa: No, no, no, I was just going to say, yes, absolutely. We know that there's a skill shortage at the moment, and perhaps we can touch base on some of those reasons that we think that's happening aside from, obviously, Brexit having a huge impact on that. Also, I think COVID, where perhaps some skills that were in the UK have now gone back home to various countries across Europe, we've found quite a big impact on that. Just to touch base on why we think that this might be quite a big phenomenon at the moment with the counter-offers going on. Perhaps we'll throw it over to you guys since you're probably hiring or looking to hire at the moment.
Lee: What do you think? Vera, do you want to go first?
Vera: Yes, happy to.
Lee: What's your take on possibly why it's happening?
Vera: It's one of those things. I think, coming out of lockdown, everybody's now starting to breathe again, and people are starting to look. People who were probably not super satisfied in their job, that's probably exacerbated by having to work from home and COVID. Now that it feels like the world is opening up, I think people feel secure enough to start poking their heads up and seeing what is out there.
I think that combined with the fact that, because employers are not back in the office, when you lose people,
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