Service Transformation: Reinventing service for clients and employees
Business:Management
Season 1 Finale, Reflecting on Insights with Co-Hosts Wil Lombardi and Fred Jambukeswaran
In this season finale, we're using our trusted 5-point framework as a guide to share the most impactful messages and themes that have resonated throughout our conversations. From the power of curiosity to fostering robust partnerships between engineering and business teams, we're unpacking key takeaways that we hope will leave you inspired and eager to revisit those topics that caught your attention.
A huge thank you to our amazing guests, Jerry Pierson, Richard Dalton, Yhanira Adan, Phil Finucane, Tara Schwegler, Chris Johnson, Lori Massey Brissette & Srinivas Sarathy for sharing their invaluable insights and expertise, enriching the service transformation journey for our listeners.
Also discover what's in store for Season 2, as Wil Lombardi takes the reins and leads the podcast forward!
Wil Lombardi
https://www.linkedin.com/in/william-lombardi/
Fred Jambukeswaran
https://www.linkedin.com/in/fredjam/
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