In this episode, Charlie Sharman, an advisor at the Kaizen Institute and co-author of the book "Strat to Action," delves into the future of Kaizen. Known for his candid and sometimes controversial insights, Charlie outlines the key areas businesses should focus on for effective process improvement. He examines the relative importance of people, processes, and data in the quest for continual improvement, leaving no stone unturned in this comprehensive discussion.
This episode was recorded before the passing of Charlie on the 4th of January 2024. You can read about his legacy here.
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