Dana Oaks, a former hospital executive, shares insights on making work better in the healthcare industry. He emphasizes the importance of caring for employees and showing them that they are valued. Dana believes that a leader's role is to curate, uplift, and maintain a culture of excellence. He shares examples of how he personally connected with employees and patients to build trust and create a positive work environment. Dana also discusses the challenges of being a CEO in the healthcare industry, including dealing with regulations and unexpected issues. He advises future executives to understand the sacred privilege of working in healthcare and to prioritize taking care of people.
00:00 Introduction and Career Journey
04:54 Lessons on Making Work Better
08:42 Counterculture Moves and Building Trust
18:06 Turning Liability into Asset and Lessons Learned
25:41 Dealing with Challenges as a CEO
33:16 The Sacred Privilege of Working in Healthcare
Keywords
healthcare, leadership, employee care, patient care, trust, culture of excellence, challenges, regulations, Dana Oaks, Scribematic
#healthcare #leadership #employeecare #patientcare #trust #cultureofexcellence #challenges #regulations #DanaOaks #Scribematic