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Customer Experience University - Winning Loyalty & Engagement One Customer at a Time

Customer Experience University - Winning Loyalty & Engagement One Customer at a Time

Business

Customer Value - Expanding Across the 12 Standard Forms of Value

Customer Value - Expanding Across the 12 Standard Forms of Value

2017-07-03
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In this weeks installment, Dr. Michelli builds on Josh Kaufman's model of business value and examines it through the lens of a company called Omni....

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