145: Defining Bad Customer Service
144: Eddie Turner, Facilitating Change
143: How Augmented Reality is Changing Customer Experience
142: Anna Liotta, Unlocking Generational Codes
141: When Customers Don’t Want Your Help
140: Bryan Kramer, The Art of Shareology
139: The Role of Content in Customer Service
138: Becky Spohn, Professional Confidence Builder
137: Culture and Customer Service
136: Jane Anderson, Customer Service for Personal Brands
135: History as a Sales Point
134: Curtis Kopf, Premera Blue Cross
133: Tesla and the Infrastructure of Innovation
132: Alison Circle, Columbus Metropolitan Library
131: Does Payment Affect Customer Experience?
130: Chloë Thomas, Customer Manipulation
129: TSA Customer Service
128: Christianne Harder, Fan Engagement
127: Is Transparency Effective?
126: Sven Gierlinger, Patient Empathy
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