Hello and welcome to OrchestrateSales.com's Inside Sales Enablement Season 3 Enablement History. Where we hop in the Enablement Time machine and explore the past, present, and future of the elevation of a profession.
On Episode 5 we begin in the present as Erich Starrett is joined in the OSC Studios with Gail Behun who was announced just last week as the new President of the Revenue Enablement Society!
In this episode, Gail shares insights gained from many milestones on her personal Enablement journey including...
> Her PASSION for the elevation of the Enablement profession, including many companies (and namely those who laid off entire Enablement teams) coming to embrace the reality...
"What was happening to our community wasn't about enablers not showing value. It wasn't about us not doing a good enough job at our job.
It was very reactionary. It was our CROs and CEOs not understanding the value of Enablement.
Going from mentality of growth at all costs to a mentality of profitability at all costs." And that meant they had to cut anything that didn't directly lead to profitability, which meant cutting Enablement because Enablement adds to the cost of sale.
...this crash was not just because of our performance and that we had to be able to own the parts of it that we didn't do well enough. We needed to understand how to better build a bridge to our CROs, and then we needed to understand how do we go forward from here."
"We really need to bring this function back and bring it back strategically. "
> The Sales Enablement Society's decision to rebrand in 4Q23 to the Revenue Enablement Society...
"This is a real recognition that our profession is evolving dramatically...that we have a much bigger footprint that we're empowering, not just sellers, but customer success, solution consultants, marketing, working across product marketing. We really are that connective tissue to the sales organization."
"The title is how people are seeing us. But for me and my passion is how are we seeing ourselves? How do we define what we're doing so that whatever our title is, we know we're having the biggest impact, whether you are, a support level, whether you're just coming in, whether you're a VP level and everything in between, really having a clear understanding of how you can have an impact on those bottom line revenue metrics. How what you're doing ties back to revenue.
> How her love of the live conference community experience led her to lead the annual global SES/RES event...
"It lets me really bring my passion for face to face marketing and the power of conferences and the power of connecting into an organization that I feel so strongly brings so much value to members. One of the things I love about sales enablement is it's still a niche profession. There's not a lot of us, we're still figuring a lot of stuff out. And so you have this community of people who are. Incredibly brave, incredibly creative, incredibly scrappy, and perfectly happy to show you what they're doing."
> Her take on the future of Enablement, and elevating the profession...
"The evolution for me is to continue to make sure that people have outlets to have good discussions with their community on a regional level, on a national level, on a slack level, that they have those conversations, and that those conversations can focus on 'What makes our strategy impactful?' Yeah, we've got to talk about the tactics, like how are we actually going to pull this thing off? But the more conversations we have about the strategy, the more that we speak that CRO / CEO language, the more likely we are to elevate our entire profession."
Please take a listen (and subscribe to!) the podcast to hear about all of the above, and so so much more.
Let's Elevate Enablement TOGETHER!
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Mentioned in this episode:
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Ep20 The Purpose of Sales Enablement & The US Securities Act
Ep19 Inside the First Sales Enablement Summit
Ep18 Manage Up & Across: Deploying SE Technology with Amy Benoit
Ep17 Set and Manage Executive Expectations: A Case Study
Ep16 Elevate Your Sales Management Role & Dimitri Mendelev
Ep15 Simplify the Sales Eco-System: A Story of PIP to Performance
Ep14 Improve Sales Coaching Adoption & Joe Gibbs
Ep13 Get Stakeholder Management Under Control & the Chicken Hawk
Ep12 The Case for Sales Coaching & The Hubble Telescope
Ep11 Sales Kickoffs - What’s the Return?
Ep10 Accelerate the Sales Process & The NYPD
Ep9 Infuse Customer Empathy Across Sales & the Movie Beaches
Ep8 Sales Team Productivity Strategies & Building the Brooklyn Bridge
Ep7 Establish & Startup a Sales Enablement Function with a Listener
Ep6 Inside the Conference Board Sales Enablement Council Meeting
Ep5 The Evolution of Sales Training & The USA School System
Ep4 Inside the Boston Sales Enablement Soiree
Ep3 Setting Up a Strategic Sales Enablement Function & Charles Dickens
Ep2 Selling the Impact of Sales Enablement & World War 1
Ep1 Selling the Sales Enablement Role Internally & Galileo
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