Business Infrastructure - Curing Back Office Blues
Business:Entrepreneurship
Kathleen Black values business infrastructure - it’s the basis for how she became one of the top real estate professionals in North America! She says, “When systems are clear, people are empowered.” Now, she teaches other high performers how to build the most efficient and productive teams in the world. In this episode, Kathleen shares insights on the people, processes, and tools she leverages to stay in the top 1%. Access resources she recommends at https://businessinfrastructure.tv/ Ep. 130.
115: Scaling from Zero to 100,000 Active Customers with Tom Kulzer
114: Validating Software Product Ideas with Ronan Walsh
113: Educating Students During a Pandemic with Rachna Nath
112: Planning & Conducting Remote Events with Kimberly Fennell
111: Leading Data-Driven Improvements with Christine Yeager
110: Outsourcing Content Creation with Nigel Washington
109: Boosting Customer Experience in Contact Centres with Marianne Rutz
108: Improving I.T. Project Delivery with Joseph Garfield
107: Leveling Up Health Data Security with Susan Blais
106: Re-engineering In-Person Operations with John Stoj
105: Streamlining Podcast Production with Berthine Crèvecoeur West
104: Improving Workplace Communication with Bill Kurzeja
103: Making the Case for Small Business Operations with Alicia Butler Pierre featuring Maegan Lane
102: Everything You Need to Know About COOs with Mohammad Ali Ajlouni
101: Creating a Learning Culture to Enhance Operations with Jay Hassell
100: Podcasting with Purpose featuring Jared Easley
099: Pivoting Operations During a Pandemic with Marshall Freeman
098: Producing a Hit TV Show with Janice Jensen
097: Operating Like the Fortune 500 with Jon Reid
096: Using Customer Intelligence to Improve Operations with Adam Hayes
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