In this episode, Heather interviews Christiano Gherardini, President/Owner at Turnkey Technologies, Inc., a Gold Microsoft Dynamics Partner. Christiano started the company about 27 years ago - and now serves local, regional, and national customers. They sell and implement accounting software and CRM software across the US, that help businesses replace their legacy business systems and automate their financials and operations. His company, Turnkey Technologies, Inc. makes businesses more efficient and profitable.
Key Takeaways:
The culture within an organization is the most important aspect of the business.
Transactional decisions are easy - the human ones are the difficult ones.
As the leader, he must make the hard decisions within the company.
Knowing your people outside of the office gives you a better understanding of who they are and their struggles.
Getting to know your teams helps you help them.
31: Leaders With Heart Address Tough Issues Head On
30: Leaders With Heart Strike a Balance Between Confidence and Humility
29: Leaders With Heart Have Strong Personal Identities
28: Leaders With Heart Know That It Takes a Village to Lead Well
27: Leaders With Heart Lead With Purpose
26: Leaders with heart know that they must lead the whole person
25: Leaders with Heart Understand That Attitude Reflects Leadership
24: Leaders With Heart Strive To Serve First
23: Leaders With Heart Understand, To Catch Fish You Must Cast Among Them
22: Leaders With Heart Deal With Their Imperfections And Make Them Better
21: Leaders with Heart give themselves the grace of imperfection
20: Leaders with heart fill their calendar with relationship-building not tasks
19: Leaders with Heart Take a Holistic Approach in Building Relationships With Their Employees
18: Leaders With Heart Show Sincere Interest In And Appreciation For The Crafts Of Their People
17: Leaders With Heart Discern When Total Transparency Is Warranted And Then Exhibit it
16: Leaders with Heart Know That They Have an Obligation to Grow the People They Lead
15: Leaders with Heart Make Their People Feel Safe by Allowing Their Voices To Be Heard
14: Leaders with Heart Don’t Take Their Own Leadership For Granted
13: Leaders with Heart Know Themselves First
12: Leaders with Heart Build a Team Before They Need One
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