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COVID-19 brought the problems with government technology into sharp focus. The systems responsible for delivering unemployment benefits and healthcare were not prepared to mange the influx of requests they received, and the government employees who run those systems were often hobbled by a culture that focuses on regulation and oversight, not innovation and acting quickly.
Beyond the day-to-day impacts of these systems not working, the long-term consequences include the erosion of trust in the institutions that comprise our democracy. So, what can we do? Jennifer Pahlka has a few ideas and she joins us this week to talk about them.
Pahlka is the author of Recoding America: Why Government Is Failing in the Digital Age and How We Can Do Better. She is the former deputy chief technology officer of the United States and the founder of Code for America, a nonprofit that believes government can work for people in the digital age.
Recoding America website
More information on Schedule F/Project 2025
Changing the climate conversation
From political crisis to profound change
Andrew Sullivan on democracy’s double-edged sword
The case for open primaries
Understanding impeachment — from the Federalist Papers to the whistleblower
Street-level bureaucrats at the border
Out of Order: A conversation with Mitch Landrieu and Margaret Carlson
China’s threat to democracies around the world
One state’s fight for fair maps
How music transcends political polarization
Doing the hard work of democracy in Baltimore
How conspiracies are damaging democracy
Defending the First Amendment and the Fourth Estate
Standing up for science and fighting the climate wars [rebroadcast]
Tracing the past, present, and future of protests
A conversation about conversation [rebroadcast]
Politics and Polls: Blue state federalism
The Pledge: Are you scared of the cafeteria lady?
How Democracies Die author Daniel Ziblatt on the “grinding work” of democracy [rebroadcast]
A democracy summer reading list [rebroadcast]
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