Soft Skills for Leaders with Lisa Evans
Business:Entrepreneurship
Expert and authority may seem similar, but as I discovered when chatting with Petra Zink, there is a key difference.
Petra is an author and founder of impaCCCt and The 360 Talent Co. She speaks about how experts and authorities help business owners with their problems.
The key difference between them is the level of trust they gain from clients. Experts know how to solve problems while an authority strives to generate deeper connections and commonalities through story-telling and analogies.
Time Stamps:
Connect With Lisa Evans
speakingsavvy.com.au
Connect with me on Facebook and Instagram
Connect with me on LinkedIn
Connect With Petra Zink
www.impaccct.com
https://the360talent.co/
Connect with Petra on LinkedIn and Instagram
Grab a copy of Petra’s book, Trusted Authority: From Technical Expert to Trusted Authority: Go from Unknown to Known here.
Listen to Petra’s podcast, Your Brand. Your Future. Here
For full show notes visit: Businesschatpodcast.com.au
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