Are employee and consumer experiences connected? Mellody Hobson, the Co-CEO and President of Ariel Investments, definitely thinks so.
As we continue our coverage of Dreamforce 2021, this week you’ll hear Kristen Bellstrom, the Features Editor at Fortune, and Mellody Hobson discuss the challenges and many benefits of improving customer and employee experiences in tandem.
From getting employee buy-in while working remotely, to creating a fulfilling work environment, to aligning processes with company values, Kristen and Mellody uncover how all these aspects of the employee experience ultimately play a major role in what the customer sees and how they feel about your brand.
Achieving Net Zero as a Competitive Advantage: A Conversation with Marriott’s Denise Naguib and Salesforce’s Patrick Flynn
Goal Setting for Success: A Conversation with Shark Tank Investor Daymond John
The Future of Hybrid Work: Ray Dalio and Karen Mangia on Reimagining How and Where We Will Work
Taking Action To Address Anti-Asian Racism And Violence
The Future of Vaccine Management: A Conversation with Salesforce's Chief Medical Officer and GM of Vaccine Cloud
Shattering Stigmas: A Conversation with Jillian Mercado from Salesforce Trailblazing Women Summit
What is Grit and Why it Matters: A Conversation with Angela Duckworth and Kobie Fuller
Committing to a Net Zero Future: A Conversation with Marc Benioff and Julie Sweet
Reimagining Work: A Conversation with Slack's Stewart Butterfield and Salesforce's Bret Taylor
Civil Rights 2.0 A Conversation with DeRay Mckesson
What is Happiness? A Conversation with Derren Brown, Mentalist, Illusionist and Best-selling Author of ‘Happy’
Managing COVID-19 Vaccine Distribution in Our Communities: A Conversation with Dr. Larry Brilliant
How to Find Inner Balance and Peace: A Conversation with Alonzo King
Healthy Eating Doesn’t Have to Be Difficult: A Conversation with Kelly LeVeque
How to Cope with Relationship Challenges During COVID: A Conversation with Esther Perel
Creating a Foundation for Change: A Conversation with Rich Roll
Why Human Connections Should be at the Center of Digital Transformation: A Conversation with Brian Solis
The Art of Being an Effective Leader: A Conversation with Joel Peterson
Without Adversity, There is No Triumph: A Conversation with Louis Theroux
An Olympian's Perspective on Overcoming Obstacles: A Conversation with Chaunté Lowe
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