Episode Summary:
Meet today's guest, Stacey Onnen, President of Brokerage Operations for eXp Realty which launched in 2009, as she discusses eXp Realty and their strategies as a successful Real Estate organization.
In this episode, I sit with Stacey, born and raised in Kansas City, across both the Kansas and Missouri sides. She shares her experience learning the business in the Prescott area and Chino Valley area of Arizona.
Top Takeaways:
"I always tell every Real Estate agent who's struggling that if you have yet to realize that it is J.O.B, you are doing something very wrong."
- [Stacey Onnen]
"If you're not seriously keeping a database from day one, please do it because if I could think of my biggest mistake, it was that I did not log every single item from the beginning nor keep in touch with my clients often enough."
- [Stacey Onnen]
Episode Highlights:
[00:24] Intro
[03:03] Where did you grow up, and how did you settle in the Prescott area?
[06:10] Stacey discusses her initial plans to study Accountancy.
[07:30] Opening her brokerage
[14:43] How Stacey started with eXp Realty.
[19:12] Stacey narrates events surrounding her relocation to Puerto Rico.
[20:50] What does a typical day look like for you at your work?
[23:53] The strength behind eXp; Revenue share over Profit share.
[28:15] Following the pandemic, how do things look going forward?
[31:00] Stacey's advice to new agents
[32:01] How to contact Stacey
[32:33] Outro
Episode Notes:
Stacey shares that she moved to Chino Valley of Arizona at 13yrs old, attended college and then moved to Prescott afterward, where she started her Real Estate career. She describes her experience in the Prescott area as the best that it could have been for a new agent.
Stacey was studying Accountancy but never finished, although she could do the books for a few companies. Explaining that she had no real particular reason for starting Real Estate, she had the typical misapprehension of being unsure of her abilities as an agent. She worked both Real Estate and Accounting till she finally decided to focus on Real Estate. Stacey opened her brokerage at the age of 30.
Following a car accident, she had stayed engaged by moving more into the operations aspect while stepping back from brokering. This built her up in that aspect and set her up for today's position as President of Brokerage Operations for eXp Realty. Stacey and her husband had never planned to settle in Arizona permanently, and with the opening of a new eXp branch in Puerto Rico, combined with her love for the water, they relocated there.
Glenn Sanford, the founder of eXp Realty, has over time preferred revenue share to profit share, and this has been the strength behind eXp Realty. Revenue share has been made possible by having agents who have a vested interest in the company because they own stock. It encourages agents to help each other. Also, there is a reduction in the overhead cost of running the company since eXp runs their staffing for the entire country, and fewer admin staff are needed to cover more ground.
Since the company had previously shifted a lot of its operations into virtual communication platforms before the pandemic, they could continue to serve clients in the usual way. Stacey shares that the business boomed during the pandemic.
For new agents: If you're not seriously keeping a database from day one, please do it because my biggest mistake was that I did not log every single item in the database from the beginning or keep in touch with clients often enough. Learn as much as you can. Treat Real Estate as a business, know your books, know your numbers, and it will change your life.
Resources Mentioned:
Connect:
Find | THE REAL ESTATE SESSIONS
At Tresonline.com
Find | Bill Risser
At bill.risser@ratemyagent.com
On Twitter
On Facebook
On Youtube
Find | Stacey Onnen
At Staceyonnen@gmail.com
RATE & SUBSCRIBE
At Ratethispodcast.com/REsessions
On Apple Podcasts
On Google Podcasts
On Stitcher
Episode 158 - Laura Fangman, Century 21 Legacy
Episode 157 - Jane Floyd, Sr. Branch Manager, NFM Lending
Episode 156 - Karen Briscoe, Principal, HBC Group and author of Real Estate Success in 5 Minutes a Day - Secrets of a Top Agent Revealed
Episode 155 - Marguerite Crespillo, Founder - The Crespillo Group at eXp Realty
Episode 154 - Anand Vora, Founder and COO of Porchd
Episode 153 - Tiffany McQuaid, President - McQuaid & Co.
Episode 152 - Glenn Sanford, CEO eXp World Holdings, Inc.
Episode 151 - Jay Luebke, Mark Spain Real Estate
Episode 150 - Kristi Kennelly, Realtor.com
Episode 149 - Julie Tambussi, Director of Marketing - Savvy & Co. Real Estate
Episode 148 - Dr Anne Marie Ward, Bloomtree Realty
Episode 147 - Scott Oyler, Oyler Group, Coldwell Banker West Shell
Episode 146 - Sheena Reagan, Miloff Aubuchon Realty Group
Episode 145 - Rich Shelley, Keller Williams South Shore, Team Shelley Homes
Episode 144 - Jeff Sibbach and Phil Sexton, The Sibbach Team
Episode 143 - John Skicewicz, CCIM - Coldwell Banker Commercial
Episode 142 - Erik Elsea, Jones & Co Realty
Episode 141 - Lauren Walker, Senior Director of Account Strategy, Inman Group
Episode 140 - Patti Counce, VP/Gulf Coast Regional Sales Manager, Fidelity National Title
Episode 139 - Christian Harris, Owner & Founder, Sea-Town Real Estate
Create your
podcast in
minutes
It is Free
Get Creative with Pace Morby
The Everyday Millionaire
Pure Hustle Podcast
The Ramsey Show
PBD Podcast