In this episode of "Negotiate Anything," host Kwame Christian, Esq., M.A. interviews Claudia S.P. Fernandez, a leadership expert from the University of North Carolina at Chapel Hill. Claudia shares her insights on effective communication and conflict resolution, particularly in the context of healthcare leadership and equity conversations. Listeners will gain valuable knowledge about the importance of emotional intelligence, psychological safety, and crisis communication in leadership.
What will be covered:
- The impact of training on leaders' ability to navigate uncomfortable conversations
- The key mistakes leaders make in communication and conflict resolution
- Strategies for coaching task-oriented leaders to embrace emotional aspects of conflict resolution
Contact ANI
Request A Customized Workshop For Your Company: https://www.americannegotiationinstitute.com/services/workshops/
Follow Kwame Christian on LinkedIn: https://www.linkedin.com/in/kwamechristian/
The Ultimate Negotiation Guide: https://www.americannegotiationinstitute.com/guides/ultimate-negotiation-guide/
Click here to buy your copy of How To Have Difficult Conversations About Race!: https://www.amazon.com/Have-Difficult-Conversations-About-Race/dp/1637741308/ref=pd_%5B%E2%80%A6%5Df0bc9774-7975-448b-bde1-094cab455adb&pd_rd_i=1637741308&psc=1
Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!: https://www.amazon.com/Finding-Confidence-Conflict-Negotiate-Anything/dp/0578413736/ref=sr_1_1?crid=2PSW69L6ABTK&keywords=finding+confidence+in+conflict&qid=1667317257&qu=eyJxc2MiOiIwLjQyIiwicXNhIjoiMC4xNCIsInFzcCI6IjAuMjMifQ%3D%3D&sprefix=finding+confidence+in+conflic%2Caps%2C69&sr=8-1
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Mastering Confidence in the Face of Objections: Insights from Nancy Bleeke
Leadership Mastery in Real Estate: A Conversation with John Sebree
How to Use Difficult Conversations to Advance Your Business Goals with Naveed Iqbal, PhD
Navigating Conflict in a Polarized World with Grande Lum
Negotiating Equity and Cultural Inclusion with Dr. Frank L Douglas' Practical Methodology
Strategies for Managing Up and Remote Communication With Dave Stachowiak
Marc Saris on Mastering EQ and Cultural Dynamics in Negotiation
Kwame Christian Joins OSU Moot Court Team for a Special Negotiation Training Session
Negotiating with Confidence: Sam Struan's Keys to Larger Salaries
Conquer Fear, Advocate for Yourself: Insights from Laurie Ruettimann
How to Reduce Stress Through Mind-Body Therapy with Manuela Mischke Reeds
Ensuring Your Legacy: Estate Planning Insights with Eli Angote
Reverse Interview: Kwame Christian with Nicholas Brazzi
Navigating Emotional Interactions: Insights from Dr. Kriti Mohan
How to Grow the Pie in Negotiations with Patrick Tinney
How to Develop Authenticity in Negotiation with Mori Taheripour
Preparation: The Game-Changer in Negotiation with Jodie W. McLean
Mastering Mindfulness in Negotiations with Andrea Flack-Wetherald
From Cultural Awareness to Confident Inclusive Leadership with Yvonne Jackson
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