Business Infrastructure - Curing Back Office Blues
Business:Entrepreneurship
Welcome to Season 21 of the Business Infrastructure podcast!
This season we’ve searched our vault for some “oldies but goodies” episodes that we think deserve to be put through the rigor of our new show format. That’s why we're referring to the theme as Remastered.”
The first remastered episode features Liz Kislik – a Bloomberg contributor and seasoned change management and corporate communications expert. She’s spent the past 30 years helping leaders work through change in fast-growth environments.
As you lead your company through growth spurts, you may realize that it’s time to “level up” your business infrastructure. But how you communicate the need to upgrade people, processes, and tools is just as important as the upgrade itself. Change is difficult, even in a faster-paced small business environment, and you can unknowingly create more chaos if you deliver news about change improperly.
In this episode, Liz dons her conflict resolution hat to share best practices in delivering difficult news. One of the tools she recommends might surprise you - it’s something you likely use every day.
🔗 Access Show Notes Here or visit BusinessInfrastructure.TV.
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© 2023. The Business Infrastructure podcast is sponsored by Equilibria, Inc. – a small business dedicated to providing resources to support fellow fast-growing small businesses in scaling back-office operations without pain and chaos. Sign up for the Smooth Operator Course to learn more about building business infrastructure.
098: Producing a Hit TV Show with Janice Jensen
097: Operating Like the Fortune 500 with Jon Reid
096: Using Customer Intelligence to Improve Operations with Adam Hayes
095: Finding the Right Model to Improve Operations with Elzie Flenard
094: Retooling Operations for Customer Success with David Ellin
093: Supporting People in Charge of Operations with Marvell Allen
092: Preparing for the Unexpected in Daily Operations with Joseph Powell
091: Debunking COO Myths with Maria Jones
090: Rebounding After Disaster Strikes with Alicia Butler Pierre
089: Understanding the Value of COOs with Bill Shepard
088: Partnering for Profit with Keith L. Scott
087: Growing Past Bootstrapping with Chitra Lele
086: Selecting Business Partners with Jason Duncan
085: Scaling Back Before Scaling Up with Dr. Terica Pearson
084: Niching to Scale with Meredith Moore
083: Downsizing & Rebuilding a Team with Mike Moll
082: Scaling with SEO with Don Sevcik
081: Outsourcing Core Competencies with Phoebe Cornog
080: Pivoting into a New Niche with Marco Champion
079: Dissolving Toxic Partnerships with Dr. Lewena Bayer
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