Want your business to stand out in a crowded market? It can be tough with everyone out there trying to scale, scale, scale. But what if I told you that the real key to success is doing the unscalable until you can’t anymore? In this episode, I show you how to give your clients that wow factor that keeps them coming back again and again. Plus, I unpack the pros and cons of the scaling mindset and give you some tips on delivering those unscalable perks to your clients. The end result? A business with better customer service, higher retention, easier future sales, and an invaluable word-of-mouth marketing strategy.
IN THIS EPISODE:
- Tips for creating an unforgettable customer experience
- The pros and cons of rapidly scaling
- Understanding what scaling means for your unique business
- Advice for making decisions that align with your goals
RESOURCES
- Apply for the Elite Mastermind HERE
- Get involved in our Dinner Series HERE
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CONNECT WITH CHRIS
Follow me: @chriswharder
Visit my website: chrisharder.me
Learn more about frello, my peer-to-peer lending app: frelloapp.com
Follow frello: @frello_app
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