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405: Jeanne Bliss: How Will You Be Remembered?
2020-02-04
404: Do Leaders Lie About the Importance of CX?
2020-01-28
403: Blake Morgan, The Customer of the Future
2020-01-21
402: Focusing Your CX Team in 2020
2020-01-14
401: Annette Franz, Customer Understanding
2020-01-07
400 Episodes (and we're still talking to each other)
2019-12-17
399: Alexandra Watkins, Choosing Brand and Product Names
2019-12-10
398: Will CX Become Winner Takes All?
2019-12-03
397: Steve Farber, Love is Good Business!
2019-11-27
396: Kill The Siloes!
2019-11-19
395: Guy Marion, Subscription Economy Retention
2019-11-12
394: Do You Need A CX Think Week?
2019-11-05
393: Antony Brydon, AI Customer Service
2019-10-29
392: Don't Let Contractors Ruin Your Customer Experience
2019-10-22
391: Max Israel, Art + Science of CX
2019-10-15
390: 3 Ways to Be More Customer Centric
2019-10-08
389: Tiffani Bova, Growth IQ
2019-10-02
388: The Tech Leader's Role in CX
2019-09-24
387: Stan Phelps Talks Pink Goldfish
2019-09-16
386: Is the Customer Journey Dead?
2019-09-10
