The Dentalpreneur Podcast w/ Dr. Mark Costes
Business:Entrepreneurship
On today’s episode, we have the 2nd part of the DSN webinar, continuing the discussion on "hiring without experience," focusing on effective strategies for onboarding and training new staff in dental practices. The episode delves into reactivation techniques, maintaining a productive schedule, setting clear expectations for new scheduling coordinators, and mastering patient interaction skills. Additionally, the importance of role-playing, understanding workplace vocabulary, attire dos and don'ts, and creating a feedback loop for performance assessment within the first 30 days are highlighted. This segment emphasizes the value of integrating new team members with no dental experience into a practice's culture and team.
If you haven’t listened to part 1 yet, go back and do so before you listen to this concluding episode.
EPISODE RESOURCES
2008: Integration & Data Management Pt. 1
2007: Achieving Top-Notch Customer Service Pt. 2
2006: Achieving Top-Notch Customer Service Pt. 1
2005: From Startup to Success
2004: Maximizing Wealth Through Strategic Investments Pt. 2
2003: Maximizing Wealth Through Strategic Investments Pt. 1
2002: Creating A Leadership Team Pt. 2
2001: Creating A Leadership Team Pt. 1
2000: 2,000 Episodes!!!
1999: Associate Integration Mastery
1998: Maximizing Dental Practice Efficiency
1997: Hacking the Consult
1996: From Application to Onboarding
1995: Community, Mentorship, & Mental Health Awareness
1994: The Entrepreneurial Spirit
1993: Key Performance Indicators
1992: Core Drivers of a World-Class Organization 2 Pt. 2
1991: Core Drivers of a World-Class Organization 2 Pt. 1
1990: Navigating Tax Credits & Liabilities
1989: The Indestructible Practice
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