Business Infrastructure - Curing Back Office Blues
Business:Entrepreneurship
Are you feeling overwhelmed and frustrated trying to micromanage every aspect of your small business, constantly checking and double-checking your team's work? If so, then you are not alone! Instead of experiencing the business growth and scalability you desire, you may be stuck in a cycle of exhausting yourself and hindering your team's potential.
This describes the story of our next featured small business advisor, Ebony Green. Her initial hesitation to hire “non-revenue generating” employees proved her wrong. Not only did her new operations team streamline various processes using certain technologies, but they increased speed, agility, and bandwidth. Soon, her private practice’s ability to do more with less enabled them to work with even more patients which led to more revenue.
As the CEO of two successful six-figure businesses in the speech pathology field, Ebony has some pearls of wisdom for what it takes to manage fast growth and scale sustainably.
In this episode, you will be able to:
Not fully trusting your team, delegating ineffectively, and lacking confidence in their abilities are preventing your company from increasing capacity and achieving scale. It's time to let go of control and empower your team, creating a more efficient and successful business.
Discover the power of trust, delegation, and communication to transform your company’s back-office operations and scale revenue and profit!
🔗 Access Show Notes Here or visit BusinessInfrastructure.TV.
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© 2023. The Business Infrastructure podcast is sponsored by Equilibria, Inc. – a small business dedicated to providing resources to support fellow fast-growing small businesses in scaling back-office operations without pain and chaos. Sign up for the Smooth Operator Course to learn more about building business infrastructure.
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117: Let's Design a Commercialization Process with Clarence Levy & Derek Gauthier
116: Developing a Framework to Scale Your Idea
115: Scaling from Zero to 100,000 Active Customers with Tom Kulzer
114: Validating Software Product Ideas with Ronan Walsh
113: Educating Students During a Pandemic with Rachna Nath
112: Planning & Conducting Remote Events with Kimberly Fennell
111: Leading Data-Driven Improvements with Christine Yeager
110: Outsourcing Content Creation with Nigel Washington
109: Boosting Customer Experience in Contact Centres with Marianne Rutz
108: Improving I.T. Project Delivery with Joseph Garfield
107: Leveling Up Health Data Security with Susan Blais
106: Re-engineering In-Person Operations with John Stoj
105: Streamlining Podcast Production with Berthine Crèvecoeur West
104: Improving Workplace Communication with Bill Kurzeja
103: Making the Case for Small Business Operations with Alicia Butler Pierre featuring Maegan Lane
102: Everything You Need to Know About COOs with Mohammad Ali Ajlouni
101: Creating a Learning Culture to Enhance Operations with Jay Hassell
100: Podcasting with Purpose featuring Jared Easley
099: Pivoting Operations During a Pandemic with Marshall Freeman
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