Business Infrastructure - Curing Back Office Blues
Business:Entrepreneurship
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Behind the impressive façade of the businesses featured in this masterclass, lies operational landmines that threaten to destroy everything these founders and leaders have worked so hard to build.
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Thanks in part to the consultants they each work with, they’re able to restore order. You were able to get a detailed understanding of the work they do together in six follow-up episodes that serve as D-I-Y tutorials in this masterclass. Each consultant recommended participation in a business process workshop. And that’s what this episode is about – you’re going to get an audio-based front row seat to this workshop and learn how to create a Business Process Manual!
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A Business Process Manual, commonly known as an Operations Manual, is a physical or digital collection of documentation that describes your organization’s operations with a level of detail and precision that allows your team to work without your daily presence. It’s also the seventh and final element of the Kasennu framework for business infrastructure.
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In this final episode, (host and inventor of the Kasennu framework) Alicia Butler Pierre teaches an 8-step guide on basic principles for identifying and documenting key processes in your organization. Discover how to secure your intellectual property, guarantee consistent product and service quality, and keep your customers happy. You’ll also learn how the Kasennu framework sets you up for success in using advanced process improvement frameworks like Lean Six Sigma.
🔗 Links to Resources: https://www.eqbsystems.com/podcast/194-how-to-create-a-business-process-manual
❓ Send your questions to Alicia on Twitter or LinkedIn.
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015: How I Use Business Infrastructure in My Restaurant with Sharron Lee
014: Dispelling 4 Common Entrepreneur Myths about Business Growth with Tim Fulton
013: The Process of Networking with Corey Moore
012: How to Find the Right Person for Your Process Improvement Initiative with Tony Curtis
011: The Benefits of Backpacking on Your Small Business with Tim Walter
010: Cybersecurity & Small Business: What You Need to Know with Gary Vause, II
009: Business Coaching vs. Consulting – 9 Tips for Choosing the Right Type of Guidance with Latarsha Horne
008: The Lean Methodology: What It Is & How to Apply It to Your Small Business with John M. Kamp
007: Staffing Up While You Scale Up: Tips for Getting the Help You Need When You Need It with Essie Escobedo
006: How Can I Implement Business Infrastructure in My Company?
005: Where is Business Infrastructure Needed in Small Businesses?
004: When is Business Infrastructure Needed?
003: Who Exactly Is Business Infrastructure For?
001: What is Business Infrastructure and Who Are You to Tell Me About It?
002: My Business is Small...Why Does It Need Business Infrastructure?
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