MSPs spend a lot of time "in the channel", that is to say, learning from and interacting with both other providers and technology vendors. Yes, MSPs also spend a great deal of time with their clients. But, what I'm talking about today is how non-managed services entities and individuals view the MSP profession.
As with many things "managed services related", there are a lot of misconceptions about MSPs and what they do. It seems we can add cybersecurity "experts" to that list.
Highlights:
Alleged Russian Hacks of Microsoft Service Providers Highlight Cybersecurity Deficiencies (voanews.com)
My Thoughts on the CISA MSP Advisory
Can You Survive Without Managed Services
The MSP Legislation We Need
MSP Service Catalogs in the Age of Cloud
How to Have the "Ransomware Conversation" with Your Clients
MSPs Are Responding to Ransomware Attacks
How to Fix the “Secretive” Reputation of Cloud Providers
The Difference Between Internal IT and the MSP
MSP Tool Decentralization
Defining MSP, MSSP, & SOCaaS
How NOT to Respond to the Kaseya Ransomware Attack
What MSPs Need to Know about the Kaseya Ransomware Attack
My Thoughts on the Kaseya Breach
Risks of Shadow IT and How MSPs Can Fix Them
More States Implementing MSP Regulation
Service Guarantees – Should MSPs Use Them?
Rise of the Cybersecurity Reseller
What is the Difference between Reactive and Proactive Providers?
Should MSPs Charge More for High Profile Clients?
Setting up Your Managed Services Portfolio
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