The Business of Dentistry Podcast
Business:Management
Matt Hadman talks to Lisa Bainham about reopening and the new ways of working as a Practice Manager.
Lisa talks about the benefits of having a plan for patients and practices throughout COVID-19 and the changes that have been implemented since the doors have reopened.
What you’ll hear today:
Who should listen:
*Recorded on 15th July 2020
Must do's when running a referral service with Lisa Bainham
The latest changes to Employment Law with Sarah Buxton
The key to multi-site communications with Nathan Wallis
A guide to setting up associate agreements
Discussing patient care with John Milne
Why I resigned from the prototype programme
The benefits of investing in your team
What to measure in practice to ensure you're successful
The changing role of dental therapists and hygienists with Helen Minnery
Get yourself inspection ready
How to be a great manager
How to be a great leader
How to gain an hour by delegating effectively
The importance of listening to your customers
How to avoid your Lawyer
Tips on how to effectively sell your membership plan
Nicki Rowland explains how to be a good leader and how to evidence this in a CQC inspection.
Advice for preparing to grow your business with Carol Groombridge
How to attract patients on social media without spending big money
Discussing CSR with Mark Topley
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