Lean Blog Interviews - Healthcare, Manufacturing, Business, and Leadership
Business:Management
Episode page with transcript and more
My guest for Episode #484 of the Lean Blog Interviews Podcast is Keith Ingels, who previously joined us in Episode 390. He's the RLM Manager of Solutions & Support Centers — RLM being the Raymond Lean Management system.
He was also a guest with me for Episode 62 of “My Favorite Mistake.” His story and insights were also featured in Chapter 8 of my book, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation.
In today's episode, we discuss how the Raymond Corporation makes Lean / TPS their own management system, even while being under the Toyota corporate umbrella. RLM focuses on developing people and that starts with leaders. Why does a culture of continuous improvement start with small steps and not requiring ROI calculations for every improvement? We discuss how kaizen participation rates are a leading indicator of employee morale and how absenteeism and turnover are lagging indicators. We talk about that and more…
“Critique the process, not the people.”
Questions, Notes, and Highlights:The podcast is sponsored by Stiles Associates, now in its 30th year of business. They are the go-to Lean recruiting firm serving the manufacturing, private equity, and healthcare industries. Learn more.
This podcast was also brought to you by Arena, a PTC Business. Arena is the proven market leader in Cloud Product Lifecycle Management (PLM) with over 1,400 customers worldwide. Visit the link arenasolutions.com/lean to learn more about how Arena can help speed product releases with one connected system.
This podcast is part of the #LeanCommunicators network.
Revisited: Dr. Robert Maurer, Kaizen & the Brain
Tom Bouthillet, Lean and Fire Fighting (the Real Kind)
Kay Kendall, #Lean and Leading the Malcolm Baldrige Way
Andy Sheppard, #Lean, Change Management & More
Katie Anderson, #Lean Reflections on Living in Japan
Jay Arthur, ”Lean Six Sigma for Hospitals” *
David Veech, His New Book "Leadersights"
Steve Thompson, Lean Supply Chain Lessons from Automotive
Isaac Mitchell, Lean Design in Healthcare
Dr. Paul DeChant & Dr. Diane Shannon on Burnout
Brian MacNeice & James Bowen, "Powerhouse" Book
Tom Ehrenfeld, #Lean Books & Lean Startup
Steve Shortell on #Lean Healthcare Research
Karyn Ross on Lean for Service Excellence
Bernita Biekmann on Lean Design for Hospitals
Tyrone Butler on Lean, Six Sigma & More
Pascal Dennis, "Andy & Me and the Hospital"
Steven J. Spear, "Beyond the Jargon" of Lean and Improvement
Jamie Flinchbaugh, Talking About Lean
Brad White, on Lean Daily Management for Healthcare