Lean Blog Interviews - Healthcare, Manufacturing, Business, and Leadership
Business:Management
Joining me today for Episode #329 of the podcast is Mike Eisenberg, the director, editor, and producer of the film “To Err is Human,” a documentary about the incredibly important issue of patient safety. The film shares a title with the groundbreaking 1999 report from the Institute of Medicine.
The film is available on as a digital download (through iTunes and other platforms) and a Blu-ray or DVD (through Amazon) and there also screenings taking place around the country (and you can arrange one at your organization).
In our conversation, Mike and I talk about the scale and breadth of patient safety problems, some of the systemic causes, and some of the solutions that are being tried and used in healthcare. The term “Lean” is not a part of the film, but Mike said he's become aware of the alignment between Lean and systemic patient safety improvement, but there are limitations to what could be put into a 77-minute film. But, there are common themes including not blaming “bad apples” and improving the way care is delivered in a systematic way.
I had the opportunity to watch the film before the interview — it's very powerful and well produced. I hope you'll check out the film, whether you are a patient or a healthcare professional (or leader). It's important that we help the public understand that patient safety can't be taken for granted… and it's important that hospitals step up their efforts on this front.
Steve Bell, Author of ’Lean IT’ on Agile, Scrum, and Lean Startup - ’Run, Grow, Transform’
Dr. Joe Guarisco, Emergency Department Process Improvement through Lean
John Toussaint, MD, on the Institute of Medicine (IOM) Report, Best Care at Lower Cost
Art Byrne, Former CEO of Wiremold on The Lean Turnaround
Nick Sarillo, ’A Slice of the Pie’ - Leadership Lessons from a Pizza Chain*
Mike Stoecklein, Memories of Working with W. Edwards Deming
Jim Benson of Modus Cooperandi on ’Personal Kanban’ and Setting WIP Limits
Rick Morrow, Healthcare Process Improvement, High Reliability, and Lean Six Sigma
Psychologist Robert Maurer, PhD, One Small Step Can Change Your Life: The Kaizen Way
Matt Stewart, ’Walk On,’ Lessons from Northwestern’s Unlikely Rose Bowl Run
Karen Martin, The Outstanding Organization: Generate Business Results by Eliminating Chaos and Building the Foundation for Everyday Excellence
Jeffrey M. Lobosky, MD, ”It’s Enough to Make You Sick” - Problems in Healthcare and Health Reform
Gregory Jacobson, MD, CEO of KaiNexus on Kaizen in Emergency Medicine (Continuous Improvement)
Naida Grunden & Charles Hagood on ”Lean-Led Design” for Hospital Construction and Renovation
Scott Patten and Peter Armstrong, Founders of LeanPub.com, Part 2 on Lean Publishing
John Toussaint, MD, ”Potent Medicine” - Former CEO of ThedaCare
Natalie Sayer, ”Lean for Dummies”
CEO Dean Gruner, MD, Lean & Accountable Care Organizations (ACOs) at ThedaCare
Mark Graban & Ron Pereira (Gemba Academy): SPC Webinar Q&A, Statistical Process Control and Management
Eric Ries on How Taiichi Ohno’s Ideas Shaped the Evolution of Lean Startup *