Lean Blog Interviews - Healthcare, Manufacturing, Business, and Leadership
Business:Management
Joining me today for Episode #329 of the podcast is Mike Eisenberg, the director, editor, and producer of the film “To Err is Human,” a documentary about the incredibly important issue of patient safety. The film shares a title with the groundbreaking 1999 report from the Institute of Medicine.
The film is available on as a digital download (through iTunes and other platforms) and a Blu-ray or DVD (through Amazon) and there also screenings taking place around the country (and you can arrange one at your organization).
In our conversation, Mike and I talk about the scale and breadth of patient safety problems, some of the systemic causes, and some of the solutions that are being tried and used in healthcare. The term “Lean” is not a part of the film, but Mike said he's become aware of the alignment between Lean and systemic patient safety improvement, but there are limitations to what could be put into a 77-minute film. But, there are common themes including not blaming “bad apples” and improving the way care is delivered in a systematic way.
I had the opportunity to watch the film before the interview — it's very powerful and well produced. I hope you'll check out the film, whether you are a patient or a healthcare professional (or leader). It's important that we help the public understand that patient safety can't be taken for granted… and it's important that hospitals step up their efforts on this front.
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Katie Anderson on "Learning to Lead, Leading to Learn"
Bonus: How Can We (and Why Should We) Increase Diversity at Lean Events, etc.?
Christopher D. Chapman and Valeria Sinclair-Chapman, PhD on Lean, Diversity, Equity, and Inclusion
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Mohamed Saleh, PhD on Lean in Healthcare
Mark Valenti and Brittany Wilson, Motivational Interviewing and the Great Mask Debate
Prof. Peter Hines on "Staying Lean"
Karen Gaudet on Lean at Starbucks and "Steady Work"
Marc Lushington-Murray: Lean, Self-Taught and Shingijitsu Mentored
Edward Blackman on Combining Behavioral Science with Continuous Improvement
Rachel Mandel, MD MHA, on Lean in the Covid-19 Era
Steve Feltovich on Deming and the Toyota Production System
Rachel Mandel, MD MHA, on Lean for Physicians and Health Systems
Harry Moser on the COVID-19 Supply Chain Wake-Up Call, Reshoring, and Lean
Dan Markovitz, "The Conclusion Trap"
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