[160] "If you are a hairstylist, sleep now — because when this is all over you better have your doors open 24/7 for the amount of un-groomed, boxed hair dyed, home cut bangs you're going to have to fix." NO — that's a hard no. If you're too busy to take care of yourself, how do you expect to deliver the quality standards in customer service that you hold yourself accountable to?
Collectively, we're currently navigating financial instability, trauma, grief, fear of losing loved ones, etc. Individually, we all have different thresholds to dealing with every situation from that list. In the hair and beauty industry specifically, knowing what to do now to best prepare for the return to trading is stressing more than one. The day salons and spas reopen will come, and with that, work stress will follow — it's fine, it's inevitable. However, if you don't set healthy boundaries for yourself now, in the long run, you run the risk of burning out.
In this episode, podcaster, educator and hairstylist Dawn Bradley (@dawnbradleyhair) opens up about her scary tango with burnout, discusses scarcity mindset, how to set healthy boundaries and ultimately, how to avoid running yourself to the ground once lockdowns get lifted and there's an influx in demand.
Links:
Listen to the Anxious Creative Podcast
Download Dawn Bradley's Client Attraction Playbook
Access the Hair Painting Outside the Lines program
Register for the 30Days2Grow salon challenge, quaranTEAM edition
Click here to watch all of Phorest Salon Software's webinar replays on-demand
This episode was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed.
Leave a Rating & Review: http://bit.ly/phorestfm
Read the transcript, or click here to learn more about Phorest Salon Software.
Salon Success: Daily Habits for a Happier Life & Charging a Premium for Your Services
Frank Di Lusso on the Benefits of Having an Effective Salon Loyalty System
July Monthly Round-up
Salon Marketing: Using the Client Experience Award to Increase Bookings & the Importance of Storytelling
John DiJulius on Delivering Outstanding Customer Service in Salons & Spas
Sarah McEvoy & Aoife Kelly-Cooney on Charity Initiatives and Giving Back to the Community
#30Days2Grow: Interview With Ellen Kavanagh (Live Video Commentary)
June Monthly Round-up
Louis Grenier on Humanising Your Brand Through Marketing
Industry Announcements: The Phorest Client Experience Award & the #30Days2Grow Salon Challenge
Kristina Malone on Delivering Excellent Customer Service & Experience
May Monthly Round-up
Phil Jackson on Using Email Marketing in the Hair, Beauty & Spa Industry
Salon Marketing & Management: Loyalty Programs That Actually Add Value and Handling Layoff Rumours
Louis Grenier on the Art of Effective Marketing Focus
Graham Kent on Giving Back to the Community & Raising Money With Hair Shows
Alex Quinn & Aoife Kelly-Cooney on Their Experiences Working in a Salon for a Day
March Monthly Round-up
Salon Management: Client Data Protection & One-To-One Staff Meetings
Salon Marketing: Phorest Subscriber Mail & April Promo Ideas
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