This week, we speak with Veronica Swiatek, founder and owner of Massage Studio. Veronica owns Massage Studio, with one location in downtown St. Petersburg and another location in South Tampa. She also owns retail stores in the Tampa International Airport and commercial real estate properties in the region.
Together, we talk about Veronica’s career in restaurants and hospitality and how she took those customer service and work ethic lessons to launch her own businesses. We also discuss the importance of being a transparent leader and clear communicator with both employees and customers
3 Takeaways:
Timestamps:
(00:00) Introducing Veronica Swiatek, serial entrepreneur
(02:44) How did you start becoming a business owner?
(06:20) Leadership lessons from learned experience
(08:40) What do you look for when hiring employees?
(11:45) Setbacks that you overcame and asking for help
(13:35) Who are some mentors and what you learned from them?
(15:50) What does the day-to-day look like for you?
(17:20) What can we expect from you in 2024?
(19:34) Rapid Fire Questions
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