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Customer Experience University - Winning Loyalty & Engagement One Customer at a Time

Customer Experience University - Winning Loyalty & Engagement One Customer at a Time

Business

Leadership is NOT Waiting to Follow – Be Thoughtful, Proactive, Humble, and Courageous

Leadership is NOT Waiting to Follow – Be Thoughtful, Proactive, Humble, and Courageous

2020-03-26
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This week I'm sharing lessons from the most challenging week of my career (and quite frankly, I had it easy compared to so many). When I’m talking challenges, I’m talking about leadership challenges fac...

This week I'm sharing lessons from the most challenging week of my career (and quite frankly, I had it easy compared to so many). When I’m talking challenges, I’m talking about leadership challenges faced by people I’m proud to call clients and friends. Let’s start with the word – leadership.

This past week I participated with phenomenal teams who stared into an uncertain future and led.

view more

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