WIHI: The Alert Mind and Patient Safety

Date: June 18, 2009

Featuring:

• Doug Bonacum, Vice President of Safety Management, Kaiser Permanente
• Carol Haraden, PhD, Vice President, Safer Patients Initiative (UK) and Quality Improvement Scotland, IHI

It’s been ten years since the Institute of Medicine published its groundbreaking report, To Err Is Human. We haven’t made nearly enough progress this past decade to prevent medical errors. Yet the knowledge needed to build patient safety into all aspects of health care delivery, and to reduce harmful complications, has grown exponentially. “Risk resilience” and “mindfulness” are just two of the innovative concepts now shaping the strategies of enlightened health care organizations. Doug Bonacum and Carol Haraden join WIHI host Madge Kaplan.