1 | End of Season Finale 2024-07-09 |
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2 | Transformational Leadership - A Game Changing Approach or Just Good Management? 2024-07-02 |
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3 | The Economics of Customer Service. Insights From Seán Keane 2024-06-25 |
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4 | Unlocking the Power of Analysis 2024-06-18 |
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5 | Artificial Intelligence - Transformative Tech or Management Fluff? 2024-06-09 |
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6 | What Can We Learn about Customer Experience? - Virgin Media Case Study 2024-06-04 |
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7 | Why Continuous Improvement Programmes Fail 2024-05-28 |
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8 | Coping With Redundancy - How to Survive and Thrive 2024-05-21 |
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9 | Leading Through Redundancy 2024-05-14 |
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10 | Managing Work Effectively - Insights From Hugh Alley 2024-05-07 |
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