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12 | 155: Smarter Chatbots + AI to Delight Customers With Peter Voss 2024-04-08 |
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13 | 154: 7 Tips to Selecting Your Customer Experience Leader 2024-03-26 |
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14 | 153: Using Pattern of Management To Drive Customer + Employee Experiences 2024-03-09 |
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15 | 152: Understanding Customers With Dave Norton 2024-03-01 |
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16 | 151: Great Employee Experiences = Great Customer Experiences 2024-01-28 |
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17 | 150: Human-Level Customer Experience From A.I. With Nikola Mrkšić 2024-01-13 |
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18 | 149: Customer Experience Trends for 2024 2023-12-30 |
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19 | 148: Creating Magnetizing Experiences in Corporate Real Estate With Simon Elliot 2023-12-10 |
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20 | 147: Win the Holiday Hustle to Delight Your Customers and Employees 2023-11-25 |
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