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This Week in Startups

This Week in Startups

Technology

How to create great customer experience | Customer Basics with Salesforce’s Tiffani Bova | E1297

How to create great customer experience | Customer Basics with Salesforce’s Tiffani Bova | E1297

2021-10-05
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Startup Basics is BACK! This series will focus on one of the most important aspects of any successful startup: the customer. On episode one, Salesforce's Tiffani Bova joins to break down all things customer experience: defining it, what an amazing experience looks like, how startups can beat the incumbents, and more!
view more

More Episodes

“Minions” record-breaking viral strategy, TikTok algo, reframing semiconductors & energy | E1500
2022-07-06
VC School: What’s a venture scale business + Matt Duesterberg of OhmConnect | E1499
2022-07-03
Crypto crash updates, Sequoia’s structure, $ZM product expansion, Starlink & more | E1498
2022-07-01
FTX buys BlockFi for $25M, Sequoia raising $2.25B, AI Umpires for MLB, Substack layoffs | E1497
2022-07-01
Downtown Josh Brown & Michael Batnick on Disney+, Peloton, Knicks, podcasting, markets, & more | E1496
2022-06-30
SBF buys the crypto dip, hedge funds short Tether, VC funding down, flying nuclear cruise mockup | E1495
2022-06-28
Digital surveillance risks post-Roe v. Wade ruling with Legal Voice’s Kim Clark + PE firm acquires Zendesk for $10.2B | E1494
2022-06-27
How to co-invest with other firms (VC School) + Electric Sea Gliders: REGENT Co-Founder Billy Thalheimer | E1493
2022-06-26
Praying For Exits on Markets, Crypto, Startup Valuations + Anisha Sunkerneni of Cyphr VC | E1492
2022-06-25
Obi-Wan finale + Healthcare’s hidden money pit with Capital RX CEO AJ Loiacono | E1491
2022-06-23
TikTok data security, the Chinese surveillance state, Amazon running out of warehouse workers | E1490
2022-06-22
NFT NYC, Solend takeover, Why Non-Finance use cases are the key to Crypto, Magic Eden & more with Vinny Lingham | E1489
2022-06-21
When to take a meeting (VC School) + Fungi Flour: Hyfé Foods Founder Michelle Ruiz (Climate) | E1488
2022-06-19
Kraken CEO Jesse Powell responds to NYT hit piece and breaks down the state of crypto + Alexander Olesen CEO of Babylon Micro-Farms | E1487
2022-06-18
Apple & Disney’s sports streaming strategy, Facebook’s plan to be TikTok, Obi-Wan, Star Trek | E1486
2022-06-16
YouTube shorts vs. TikTok, Crypto contagion, Twitch ad changes, China found aliens? | E1485
2022-06-15
Coinbase lays off ~18%, EU crypto regulation, $NFLX & $ROKU ad-tech talks, Hallow prayer app, Prey laptop security | E1484
2022-06-14
Crypto drops ~$200B, Celsius freezes, Binance’s BTC pause, Google AI sentience, Magic Spoon: DTC isn’t dead | E1483
2022-06-13
How to value startups (VC School) + Creating Diamonds from Air with Aether’s Ryan Shearman (Climate) | E1482
2022-06-12
Disney’s ambitious streaming goals with Lon Harris + Dressd Founder Capri Wheaton | E1481
2022-06-10
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