250: Questions Transfer Responsibility

(Part 20 of 30) Blue-Collar Kaizen: Leading Lean and Lean Teams...Ch. 20 Questions Transfer Responsibility: Lead with questions not directions. “When you initiate change, you take responsibility. Initiating change requires a proactive approach and only proactive people will do it. Initiating change requires you to say ‘I will’ instead of ‘I wish.’” ~ Ria Story