Can Your Staff Function without You?

On today's episode of the Spapreneur® podcast it's all about hair and policies. Sessy's hair stylist didn't follow the 5 Pillar and her hair paid the price. Do you have a backup plan if you're injured or suddenly can't work? Topics Covered The great hair debacle - 2020 strikes again What's More Important? Your Hair or Your Pride? Don't talk while the dryer is going Are you in the position to keep your business if you have an emergency? Front desk that works Building a Team that Can Pick Up when You Fall Down You will Never, Ever Scale if You Can't Relinquish Control You Have to Have a Plan if Emergencies Happen