Danes and Authority: The giant penis on the wall, or how to deal with Danish civil servants

When you think you’re talking to the authorities in Denmark, you’re often not talking to the authorities. If it comes to bus service, train service, unemployment compensation, homeless shelters, construction, even fire protection and ambulance services – you will be talking to a private company hired by the authorities. At any rate, some things are still run directly by the government, like the immigration service and local affairs.  So there are some times when you do need to speak to civil se...