In this latest episode of ‘The Special’ from The Retail Exchange podcast, we reflect on key developments in the world of eCommerce in recent months.
We assess the changes in shopper behaviour, how e-commerce playbooks have had to be reinvented, and the challenges that retailers and brands face to maximise sales during 2020’s crucial ‘Golden Quarter’ at a time when a growing number of consumers are buying what we need with a click.
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