Arsenio's Business English Podcast | Season 8: Episode 15 | From Small Talk to Big Talk

You might think that making personal contact, in this social media era, is much less important than it used to be. But to be honest with you, having a conversation, warming up and getting to know a potential client will give you a 6-7 times higher chance of them cooperating with you. Here are some rules and a role-play situation!

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